Care Instructions

• Lifespan: 1–2 years with proper care.
• Keep away from direct sunlight to prevent fading.
• Avoid water and high humidity.
• Display in a cool, dry place.
• Do not press or bend the petals, as they are delicate.

QiXi’s Day Pre-Order T&C

Self-Pickup

Kindly collect your order during one of the following time windows:
11:30 AM – 2:30 PM or 2:30 PM – 4:30 PM
Time slots are strictly adhered to ensure optimal service flow.

Lalamove Delivery

All deliveries will be completed by 6:00 PM on Valentine’s Day.
Delivery timing will be carefully arranged by our team.
Specific delivery time selection is not available for Lalamove orders.

To preserve the quality and freshness of each arrangement, all schedules are non-adjustable on the day itself.

Important Notice on Our Floral Creations:

• Each arrangement is lovingly handcrafted with fresh, seasonal blooms. While we always strive to match the photos shown, slight variations may occur due to natural differences in flower shades, sizes, and daily availability.
• If a specific flower or wrapping material is unavailable, our florists will thoughtfully substitute with options of similar style, quality, and value—ensuring your arrangement remains beautiful and harmonious.
• Trust us to select the finest blooms of the day to recreate each design with care and artistry.